IT BS Help

How to remove malware from a PC

in Servers

1. Run CCleaner ccsetup503

2. This will set your host file back to defaults which is located in C:\Windows\System32\drivers\etc\hosts hosts_file_back_to_the_default

3. Check  your Local Area Network Connection DNS Settings are set to Auto See image below.

4. Run a Malwarebyte and Kaspery scan to search and remove malware or virus

Malwarebyte                    Kaspersky

5. Also Check Task Manager and msconfig startup items

6. You can use Process Explorer to view unknown or hidden programs running ProcessExplorer

7. All else fails run Sophos Virus Removal Tool or these other tools

Sophos                              Net-Worm.Win32.Kido (aka Conficker, Downadup) Fix

Helpful Links:

https://www.malwarebytes.com

https://www.piriform.com/ccleaner/download

http://support.kaspersky.com/viruses/

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